Frequently Asked Questions
When should I expect to hear if I have been accepted?
Once you have successfully submitted an application to the St. Lawrence College Ontariocolleges.ca International Application Service portal (OCAS-IAS), there will be a notification email acknowledging receipt of your application sent to the email address you provided. If there is something missing from your application, you will be notified to provide the required document(s) through the portal. If you submit all required documents and meet the admission requirements, a Letter of Acceptance will be issued through the portal. The average processing time for an application is 2 weeks but may take up to 3 weeks during peak periods.
What if I haven't heard from the college?
If you applied directly through OCAS-IAS, you could log into your account to check for updates or messages. If you applied through an agent, you would need to contact them for more information.
How do I ensure I have a spot in my program for September?
You are required to follow the fee structure and payment deadline indicated in your Letter of Acceptance package to remit your tuition fees. Failure to remit the required fees by the deadline will result in a revoked offer.
What would happen if I don’t pay my tuition deposit on time?
Tuition deposits were due June 15th and our usual process is to revoke offers for students who have not paid their deposit by the deadline. Due to some of the payment challenges students are facing with respect to COVID-19, we will not automatically revoke unpaid offers.
Please contact the SLC Representative in your country to confirm your intention and expected date of payment.
What if I get a notice saying I am on a waitlist?
If you are on the waitlist, it means that you qualified for the program however we received more applicants than we have space for. You can remain on the waitlist and we will send you an offer through OCAS-IAS if space becomes available.
When will the condition be removed from my offer?
When we receive proof of satisfying all outstanding requirement(s), the academic condition will be removed. If the condition was non-academic, such as Royal Conservatory Music Intermediate Rudiments Level 6, audition, or portfolio, please follow the instructions provided on the St. Lawrence College program website.
If you hold a conditional Letter of Acceptance, please ensure all supporting documents are submitted by the deadline indicated in your Letter of Acceptance.
Do the same deadlines apply to me if my offer was conditional?
Yes. You will still need to confirm and pay fees by the published deadlines. In addition, you must meet the condition of your admission by the deadline indicated in your Letter of Acceptance.
Where do I pay my fees if I am in Canada?
Internet Banking: Paying your fees online through your bank is a fast and easy way to make payments to SLC. You can pay your fees online if you bank with one of the following institutions:
Bank of Montreal www.bmo.com
Central 1 Credit Union www.central1.com
Desjardins (CCPEDQ) www.desjardins.com
National Bank of Canada www.nbc.com
Royal Bank of Canada www.royalbank.com
TD Canada Trust www.tdcanadatrust.com
To pay online, set up St. Lawrence College as a payee to pay your tuition. Please ensure to spell the College as follows: “St. Lawrence College” including the period and space. Your payee account number is your seven-digit SLC ID number preceded by the letter "S", i.e, S1234567. Please pay careful attention to the deadline and make your payment on time.
Telephone Banking: You can set up a money transfer through telephone banking with your personal Canadian bank to pay your tuition. If choosing this option your St. Lawrence College payee account number is your seven-digit SLC ID number preceded by the letter "S", i.e, S1234567. Please pay careful attention to the deadline and make your payment on time.
In Person at a Financial Institution: You can set up St. Lawrence College as a payee through your personal Canadian bank to pay your tuition. If choosing this option your St. Lawrence College payee account number is your seven-digit SLC ID number preceded by the letter "S", i.e, S1234567. Please pay careful attention to the deadline and make your payment on time.
**Please note that at this moment the college is closed and therefore not accepting in-person payments.
Where do I pay my fees if I am overseas?
Instructions on how to pay and fee schedules are included in your Letter of Acceptance package.
If you are making International payments from accounts outside of Canada, St. Lawrence College uses Flywire. If you encounter difficulties in making your payment through Flywire, please contact the SLC Representative in your country.
If you are making a payment from a Canadian account, there are various fee payment options. For details of options to pay, please visit here. You will need to pay your deposit and the full tuition fees by the due dates outlined in your Letter of Acceptance.
Are there any reduction in tuition fees if we are learning online?
Our focus is on ensuring you, and every student, get an opportunity to fully complete the program and receive the quality education you expected. Thus, in alignment with the entire Ontario college system, we will not be changing our tuition policy for this year and will not be offering tuition refunds or rebates.
Where do I get help if I am having trouble with my slc.me account?
Send an email with your issue to firstname.lastname@example.org
Please have your SLC ID number or student number for reference.
Where do I get my class schedule?
Students who have accepted their offer by the required date and have met all the payment deadlines, will have access to their timetables through SLC.me, in the middle of August.
If you have not received it by then, please connect with your academic school.
Kingston information is listed below by specific school/department:
When do I get my booklists?
Your booklist will be provided to you on the first day of class. We encourage you to wait until then so you can purchase the current required materials.
If I have paid for residence does that mean I have a spot in my program?
NO – you must pay for residence and tuition separately. Please be sure to have your seat confirmed first.
How do I hear about residence and if I have a room?
Residence acceptance is allocated by order of application, first applied, first in basis. When you have confirmed your space in an academic program at St. Lawrence College you are now eligible to apply to the student residence. Please DO NOT apply for residence until you have confirmed that you will accept your space in your academic program.
Once the residence office receives your application, you will receive a residence acceptance package within two weeks of your application submission date unless all spaces have already been filled.
If you are not immediately accepted into residence, you will be placed on a priority waitlist for an available spot. Should a spot become available later, we will contact you by email and/or telephone and you will have 48 hours to claim your spot. Please note that it is your responsibility to contact us regarding your residence application if you have not received notification of acceptance by May 1st.
Is Residence currently accepting applications for Fall 2020?
Yes, residence is currently accepting applications for Fall 2020.
I am overseas, can I begin my studies before being able to come to Canada due to COVID?
Students who are overseas are not prohibited from starting their studies and studying online (from abroad) without being in possession of a valid study permit approval. A study permit, or a study permit approval, is required, however, in relation to studies contributing to Post-Graduation Work Permit (PGWP) program eligibility.
As such, St. Lawrence College is only allowing students with study permits to begin their program before the program start date.
I am a new student, should I travel to Canada now that I have an offer letter?
With the current travel restrictions, we would advise all students to hold off from travelling.
Only International students who have a valid study permit or were approved for a study permit on or before March 18, 2020, are exempt from the travel restrictions.
** Students receiving new Study Permits after March 18th should also receive a letter from Immigration, Refugees and Citizenship Canada (IRCC) informing them that they are not authorized to travel yet. You need to wait for further announcements. YOU SHOULD NOT MAKE ANY TRAVEL PLANS YET. If you travel to Canada you will be refused entry.
Students who are permitted to enter Canada will be required to self-isolate (quarantine) for 14 days upon arrival. This means that students will have to stay in their own room for 14 days and avoid contact with others (keep a 2 metre distance). More information on these requirements can be found here.
Will taking the program online affect my chances of applying for a Post-Graduation Work Permit?
Online courses won’t affect PGWP eligibility (students in Canada or outside Canada).
However, you must complete more than 50% of your program inside of Canada. Students without a Study Permit won’t be allowed to start an SLC Academic Program (August 1, 2020 Deadline)
If Students have a study permit or been approved for a study permit for a program starting in the spring, summer or fall, but can’t travel to Canada due to restrictions, they are also still eligible for the PGWP.
Where do I ask questions about immunizations or police checks?
You may be enrolled in a program that requires up-to-date immunizations. Please click here for more information. For students who had their immunizations abroad, please request this information as soon as possible from your health practitioner and ensure that the results are translated into English. Check the program page to see if your program requires a background check for your placement.
Right now, during the shut-down, medical appointments are available at the Health Centre on the Kingston campus only. You may call for an appointment: 613-544-5400, ext. 1136 or 1262. Leave a message and a nurse will return your call.
What happens if I have credits from another program or another college or university that I would like to transfer?
We have someone at the College dedicated to helping students who want to transfer credits from other institutions. Click here for information about transfer credits. Contact the Credit Transfer Advisor at email@example.com if you have any questions.
Please also note that students in the Bachelor of Business Administration Laurentian University collaborative program follows Laurentian’s Transfer Credit Policy.
What programs will be offered on-campus and what programs will be offered online?
The vast majority of programs will be delivered remotely for first semester and returning students.
For Kingston campus, please refer to: https://stlawrencecollege.ca/programs-and-courses/fall-2020/kingston-first-year-students/
For Brockville campus, please refer to: https://stlawrencecollege.ca/programs-and-courses/fall-2020/brockville-first-year-students/
For Cornwall campus, please refer to: https://stlawrencecollege.ca/programs-and-courses/fall-2020/cornwall-first-year-students/
I need academic accommodations for September. I also want to set up counselling before September. How do I set those up if the college is closed?
Appointments are available remotely with Student Wellness and Accessibility representatives. To book an appointment to arrange academic accommodations and/or counselling, you can email firstname.lastname@example.org. For detailed information, click here.
If I want to defer to another semester, would SLC issue a new Letter of Acceptance and would my spot be saved?
If you choose to defer to another semester, you will be issued a new Letter of Acceptance when the deferral is approved and this will secure your space in the new semester.
How can I provide proof of English proficiency when test centres are closed?
In recognition that most test centres have been or remain closed, SLC has expanded the range of options that are acceptable for proof of English proficiency. If you are applying under the Student Direct Stream and have any questions or concerns, please contact the SLC Representative in your country.